Atlassian, best known for its Jira, Trello and Confluence platforms, is acquiring helpdesk company Halp. The purchase, announced today, comes amid the backdrop of the ongoing global COVID-19 pandemic, which has made collaborative platforms essential for teams looking to remain productive with workforces largely distributed. Launched in 2017, Halp is a conversational ticketing solution that […]
It’s not yet at the level of “Brother, can you spare a dime?” for IT workers, as it is for many workers in retail, entertainment, and hospitality. But as it becomes apparent the road to recovery from the COVID-19 pandemic will be take several years, IT pros are seeing...
State and local governments are working overtime to provide Internet service to all who need it during the pandemic, pushing out a range of ad hoc projects designed to keep members of their communities connected. With Internet access ever more crucial in the age of...
Aiming to help organizations derive insight from workforce analytics, Oracle on Tuesday unveiled Oracle Analytics for Cloud HCM. “Companies have a lot of analytics they want to do about their people and their finances, and typically to do that they’ve got...
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